If you are using some models of Samsung or Huawei mobiles, with latest MiSphere Camera (reviewed here) or MADVenture360 app, you may encounter a ‘black hole’ where it seems only one lens is working. DON’T fret it’s not your camera. Its a known software issue, that thankfully should easily be fixed by doing the following:
- Make sure your firmware is up to date open the app, click on account settings in top left and select More help…
- Then simply select Rendering issue auto fix.
- Once enabled, each time you open a video or picture in the app, you will see a new option on the screen asking Does this display normally? If it isn’t select No, Try Next, there are a total of 8 patches and you simply go through each one until hopefully you find one that works for your phone.
- If you find one works select Normal. The app should then remember this setting from now on.
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I still have the blackhole thing even after following the steps. Anyway,. After 2 months of not opening my Mi Sphere, I saw it a while ago and got surprised I thought my camera is spoiled . LOL.
Hi chris sorry to hear that, what app version do you have? The latest is 1.8.9.17554. You can get it here http://ez-team.com/xiaomi.html
1.9.1.18349 – I think this is the latest. There was an update last week as well as a firmware update. For now, I’m using my wife’s iPhone to sync and download.
Wow…. thanks for this! I was sure my Mi Sphere was broken. 😛
Your welcome 🙂
Thank you so much. Worked like a charm!
Happy to help 👍